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civitas.
Overall status
All systems operational
Last updated 2 min. ago · Auto-refresh every 60 seconds
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Services & availability

Period: 90 days
24h7d30d90d
Public website
einbuergerungsservice.de · marketing and information pages
99.99 %
90-day uptime
Eligibility check
Rule-based orientation check · 6-question flow
99.98 %
90-day uptime
Wizard API
Core application · application capture in 14 steps, six languages
99.97 %
90-day uptime
Authentication
Magic-Link sign-in · session management
99.99 %
90-day uptime
Payment processing
Stripe integration · SEPA, credit card, Sofort
99.96 %
90-day uptime
Email gateway
Transactional emails · confirmations, magic links, notifications
99.82 %
90-day uptime
BZR interface
Bundeszentralregister (Federal Central Register) · Automated criminal record check
98.94 %
90-day uptime
FIT-Connect Gateway
OZG-compliant application intake for authorities
99.91 %
90-day uptime
AKDB adapter
Fachverfahren (specialised case-management system) integration · Application transfer to municipal Einbürgerungsbehörden (naturalisation authorities)
99.95 %
90-day uptime
Admin portal
Tenant interface for Behörden, Kanzleien and Beratungsstellen
99.99 %
90-day uptime
Operational
Impaired
Outage
Scheduled maintenance

Scheduled maintenance

Next maintenance slot

FIT-Connect adapter update to version 2.4

Security and feature update of the FIT-Connect adapter. During the maintenance window, Antragsversand (application submission) to Behörden (authorities) that use FIT-Connect is unavailable. The wizard itself remains accessible; Anträge (applications) can still be created and saved.

Appointment
Mon, 28 April 202602:00 – 04:00 CEST
Expected duration
approx. 90 minutes
Affected services
FIT-Connect Gatewayrestricted

History

Last 30 days
Today · 24 April 2026
No incidents. All services as expected.
Wednesday · 22 April 2026
14:32 CEST
Email gateway · delay in transactional emails
Between 14:32 and 15:19, Magic-Link emails were delivered with a delay of up to 12 minutes. Cause: rate limit at the mail provider. Resolved by increasing the queue.
Resolved
Monday · 14 April 2026
02:00 CEST
Scheduled database upgrade
Migration to PostgreSQL 16.2. Duration 72 minutes, completed on schedule. No data loss.
Maintenance
Thursday · 3 April 2026
11:47 CEST
BZR interface · partial outage at the Bundeszentralregister (Federal Central Register)
For around 2.5 hours, requests for the extended certificate of good conduct could not be transmitted to the BZR (Federal Central Register). Upstream issue at the BZR itself, confirmed by the Bundesamt für Justiz (Federal Office of Justice). Subsequent transmission of all queued requests was successful.
Resolved
Older than 30 days

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