Answers to your questions.

No. Einbürgerung24 is a private online service and a pure self-service tool. We support you in preparing your citizenship application — submission to the responsible citizenship authority is done by you in person.

Our service price ranges from €149 (Basic) to €699 (Express). The government fee of €255 per adult and €51 per minor child included in the application is added on top and is paid directly to the citizenship authority.

Typically 5 business days after all documents have arrived; 3 business days with Plus. With the Express package we prepare your application within 24 hours.

All personal data is AES-GCM encrypted and stored in Frankfurt (Hetzner, ISO 27001). We delete your application data 90 days after delivery. You may request access, correction or deletion at any time (Art. 15–17 GDPR).

In most German states, yes — typically for application submission and for the citizenship ceremony. We will tell you which authority is responsible and which exact steps are needed on site.

Passport, residence permit, registration certificate, proof of income (3 months), B1 language certificate, naturalisation test result, birth certificate with translation, marriage certificate (if married). You receive an individual checklist from us in your language.

No — the decision rests solely with the responsible citizenship authority. Our job is to ensure that your application is complete, correct and reviewable. That is the foundation for a swift positive decision.

If your application is rejected, you may file an appeal — for that you need a specialist lawyer for migration law. We will refer you to a partner attorney from our network.

In phase one we focus exclusively on naturalisation. Enquiries about residence permits are forwarded to partner organisations.

German, Arabic, Turkish, Russian and English. Our entire application wizard — questions, instructions, checklists — is fully available in your language.

No. Einbürgerung24 is a pure self-service tool — the application wizard itself IS the product. For legal questions outside our scope we refer you to a specialist lawyer for migration law.

Einbürgerung24 is operated by Tim Refaeuter from Neuss, Germany. Full details on the founder, registered seat and legal form are in the imprint.

By email at support@einbuergerungsservice.de or via our contact form.